Cleaning Bee Privacy Policy
Privacy Practice Notice
Last Updated: 06/21/2024
Welcome to Cleaning Bee! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Practice Notice explains how we collect, use, disclose, and protect your personal data when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, such as when you:
- Make a service request.
- Contact us through our website.
- Participate in surveys or promotions.
- Use our contact form.
- Or when you send us an SMS message.
The types of information we may collect include:
- Contact information (e.g., name, email address, phone number).
- Service-related information (e.g., address, cleaning preferences).
- Payment information for billing purposes (handled securely by our payment processor).
- Communication and correspondence records.
SMS Consent
- We obtain your consent to receive SMS messages if you initiate an SMS message to our business phone, request a quote via our webpage, or become a new client and register your cell phone as your primary contact.
- You can opt out of receiving SMS messages at any time by replying “STOP” to any messages we send or by contacting us directly. After opting out, you will no longer receive SMS messages from us, but you may still receive other types of communications (e.g., email, if separately consented).
- At no point will Cleaning Bee share your SMS messaging consent or phone number with any third parties.
- Thank you for choosing Cleaning Bee. We appreciate your trust in us and are committed to safeguarding your privacy.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide our cleaning services as requested.
- To respond to your inquiries and communication (email, SMS, phone call).
- To send you updates, promotions, or newsletters (if you opt-in).
- To improve our services and customer experience.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in providing our services (e.g., our cleaning team).
- Legal or regulatory authorities when required by law.
- Third parties with your consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our website. You can manage your cookie preferences through your web browser settings.
5. Security
We take the security of your information seriously. We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration.
6. Your Choices
You have the right to:
- Access, correct, or update your personal information.
- Opt-out of marketing communications and SMS messages.
- Delete your account (subject to service-related requirements).
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to this Privacy Practice Notice
We may update this Privacy Practice Notice to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Practice Notice or the protection of your personal data, please contact us at Cleaningbeenv@gmail.com